All transactions conducted through www.wmfehome.com require immediate payment processing via our encrypted checkout system to ensure the security of your financial information. We proudly accept major credit cards including Visa, Mastercard, and American Express, along with PayPal for enhanced payment flexibility. Your payment authorization must be fully verified before we initiate the order fulfillment process for our premium sleep products. In exceptional circumstances where payment validation encounters issues, we retain the right to cancel your order without advance notification. International customers should be aware that currency conversion charges may apply according to your financial institution's policies. For our luxury mattress collections and bedroom furniture, we maintain stringent payment verification protocols to protect both our customers and our business from fraudulent activities. All payment information is processed through PCI-compliant systems to guarantee the highest level of data security throughout your purchasing experience.
Following successful payment completion, you will automatically receive a comprehensive order confirmation email delivered to the address you provided during the checkout process. This electronic document serves as your official purchase receipt and includes complete order specifications such as mattress dimensions, furniture materials, detailed pricing structure, and projected delivery timeline. We strongly advise meticulously reviewing this confirmation as it constitutes the legally binding agreement governing your acquisition of our sleep-enhancing products. Should you identify any inconsistencies in your order details, please promptly reach out to our dedicated customer support team at [email protected] within 48 hours of order placement to ensure accurate resolution. This extended verification window accommodates the complex nature of custom mattress orders and premium furniture specifications, allowing thorough review of product details, customization options, and delivery arrangements.
While we employ sophisticated real-time inventory management systems for our mattress collections and bedroom furnishings, occasional overselling situations may occur during high-demand periods, particularly for our most popular sleep solutions. In such rare instances, we will notify you via email within 72 hours of purchase with detailed explanations and alternative options. You may elect to await product restocking (typically requiring 3-4 weeks for specialized mattress configurations) or receive a complete refund processed through your original payment method. We cannot guarantee continuous availability of specific mattress firmness levels, furniture finishes, or design variations showcased on our digital platform. All premium sleep products remain subject to prior sale until your order completes our comprehensive quality verification process and officially enters the shipping phase. Our inventory management accounts for the specialized manufacturing requirements of high-quality sleep systems and custom bedroom furniture pieces.
Orders for our premium mattresses and bedroom furniture typically undergo 3-5 business days of meticulous processing and quality assurance verification before shipment commencement. During seasonal peaks, holiday rushes, or major promotional events, this processing duration may extend to 5-7 business days to maintain our uncompromising quality standards. Following dispatch, domestic deliveries generally reach customers within 10-18 business days, accounting for the specialized handling requirements of mattress products and furniture pieces. International shipments may require 18-28 business days for delivery, subject to customs clearance procedures and international transport logistics. You will receive a detailed shipping confirmation email containing tracking information once your sleep solution departs our distribution facility. Please understand that delivery timelines provided are estimates, and we cannot assume responsibility for delays caused by carrier scheduling, weather conditions, or customs processing.
We accept returns within 30 days of delivery for store credit or product exchange to ensure your complete satisfaction with our sleep products. Mattresses must remain in unused condition with original protective packaging intact, while furniture pieces must show no signs of assembly or use. Customized mattress configurations and final sale items are excluded from return eligibility. To initiate a return process, please contact our customer experience team at [email protected] providing your order number and detailed explanation for the return request. Our specialists will guide you through the specific return authorization procedure and, when applicable, provide a prepaid return label for qualified returns. Refunds for approved returns will be processed within 14 business days of our warehouse receiving the returned merchandise. Customers are responsible for return shipping expenses unless the return results from our error in product fulfillment or damage during transit.
All product pricing is displayed in US Dollars and incorporates applicable value-added taxes where mandated by jurisdictional requirements. We reserve the right to implement price adjustments without prior notification due to material cost fluctuations, currency exchange variations, or supplier pricing modifications. If you completed your purchase before any price modification, you will be charged the amount displayed during your checkout process. Promotional offers and discount codes cannot be combined unless specifically stated in the promotion terms. International customers should note that any import duties, customs taxes, or brokerage fees remain the customer's sole responsibility. Our pricing structure reflects the premium quality materials, advanced sleep technology, and sophisticated craftsmanship inherent in our mattress collections and bedroom furniture lines.
For any questions concerning your sleep product purchase, delivery status, or after-sales support, please contact our dedicated customer care team at [email protected]. We strive to respond to all inquiries within 48 hours during standard business days. When reaching out for assistance, please include your complete order number and relevant purchase details to facilitate efficient service. Our specialists possess extensive knowledge about mattress specifications, furniture assembly, and sleep system optimization to provide comprehensive support. Business Address:
