Welcome to www.wmfehome.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our premium sleep solutions platform, including browsing, purchasing, and engaging with content related to high-quality mattresses and durable bedroom furniture. Please read them carefully before making any purchases.
The Site is designed exclusively for personal, non-commercial use by individuals seeking superior sleep experiences through premium mattresses and stylish bedroom furnishings. You expressly agree not to: (1) utilize automated bots or scraping tools to extract product information (which would compromise our carefully engineered sleep technology), (2) engage in commercial resale of items purchased from our collections (as we maintain strict quality control through direct-to-consumer relationships), or (3) interfere with site operations through any means (including but not limited to manipulating pricing systems or disrupting checkout processes). Violations may result in immediate account termination and legal action to protect our brand integrity and sleep innovation standards.
All visual and textual content displayed on the Site—including but not limited to product photography, detailed sleep technology descriptions, logo designs, and bedroom styling guides—constitutes the exclusive intellectual property of www.wmfehome.com or its authorized licensors. This encompasses our distinctive sleep science research, mattress design patents, proprietary comfort layer technologies, and furniture craftsmanship techniques which are protected under international copyright, trademark, and design patent laws. Any unauthorized reproduction, modification, distribution, or commercial exploitation of this content—whether for educational, competitive, or personal purposes—is strictly prohibited without our express written consent.
While we make every effort to ensure complete accuracy in product representations—including material composition fidelity (noting that screen displays may vary), precise mattress dimensions (with detailed sizing charts provided), and sleep technology disclosures—occasional discrepancies may occur in our specialized sleep products. We reserve the unilateral right to correct any discovered inaccuracies (such as misrepresented support system details or pricing errors) without prior notice, and may consequently cancel affected orders at our discretion. In such cases, customers will receive prompt notification and full refunds processed within 5-7 business days.
To maintain equitable access to our handcrafted sleep solutions, we may implement purchase restrictions on select mattress models and furniture pieces (particularly during seasonal promotions or new technology launches). We expressly prohibit commercial-scale orders and reserve the right to cancel any transactions exhibiting characteristics of resale activity (including but not limited to bulk purchases of identical sleep products, shipping to freight forwarders, or suspicious payment patterns). Our platform exists to serve individual customers who appreciate the sleep science and craftsmanship behind each product.
All orders undergo meticulous quality inspections before dispatch. Processing typically requires 3-5 business days (excluding weekends and holidays) to ensure each mattress and furniture piece meets our exacting comfort and durability standards. During peak seasons, processing may extend to 5-7 business days. Furniture and mattress shipments may require 14-28 business days for delivery, subject to specialized handling requirements and carrier scheduling. Customers will receive shipment tracking information via email once their order enters the fulfillment pipeline.
We offer a 21-day return window from the delivery date for unused mattresses and furniture in original packaging with all protective covers intact. Return shipping costs for large items are the customer's responsibility unless the return results from our error. Refunds will be processed within 14 business days of receiving the returned merchandise at our facility. Custom-made or final sale items (clearly marked as such) are ineligible for returns. For hygienic reasons, opened mattress protectors and bedding accessories may only be returned if the original hygiene seals remain unbroken. Exchange requests are subject to current inventory availability and may require additional processing time.
The Site may feature curated links to sleep research publications, interior design collaborations showcasing our products in styled bedroom settings, or complementary home wellness providers. These third-party resources operate independently from www.wmfehome.com, and we expressly disclaim responsibility for their content accuracy, privacy practices, security protocols, or transactional reliability. We encourage users to thoroughly review all third-party terms and conditions before engaging with external platforms.
The Site and all its content are provided on an "as available" basis without representations or warranties of any kind, whether express or implied. We do not guarantee: (1) uninterrupted site accessibility (particularly during high-traffic product launches), (2) perpetual inventory availability of specific mattress models or furniture collections (as many involve custom manufacturing processes), or (3) absolute immunity from technological disruptions that may temporarily affect browsing or purchasing capabilities. Customers assume all risks associated with electronic commerce transactions for specialized sleep products.
To the maximum extent permitted under applicable law, www.wmfehome.com shall not be liable for: (1) carrier-related delivery delays for oversized items (including but not limited to specialized handling requirements, weather disruptions, or logistical errors), (2) inventory unavailability following order placement, (3) consequential damages arising from Site usage (such as temporary sleep disruption during delivery periods), or (4) third-party actions involving our products (including unauthorized reseller claims or design misrepresentations). This comprehensive limitation applies regardless of whether we were advised about potential damages, allowing us to focus resources on delivering exceptional sleep solutions rather than litigating peripheral claims.
We reserve the right to modify these Terms periodically to reflect operational evolutions (such as new sleep technology integrations or sustainability initiatives), legal compliance requirements, or enhanced customer service protocols. Material changes will be conspicuously posted on the Site with a minimum 30-day advance notice before taking effect. Continued use of the Site following such modifications constitutes irrevocable acceptance of the revised terms—essential for maintaining our commitment to transparent business practices in the premium sleep solutions sector.
For questions regarding these Terms or any other inquiries, please contact our Customer Experience team at [email protected]. We typically respond to substantive inquiries within 48 hours, with extended response times during seasonal sales or new product technology launches.
